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FREQUENTLY ASKED QUESTIONS

How Can I Order?

 

You can place your order on our website by creating a membership or as a guest user. You can choose the size and the color of the product that you want to buy and add them to your cart by clicking the "Add to Cart" button after you choose them.

 

 

 

Which Payment Methods Can I Use?

 

You can pay with any debit or credit card that is open to online shopping. If you wish so, you can also pay by money transfer or EFT.

 

 

Can I Shop in Installments?

 

After typing your credit card information on the payment screen, you can see the installment option and pay in installments. Your bank could charge you different interest rates depending on the card you use.

 

 

Can I Cancel my Order?

 

If notified before shipping, we can cancel your order.

 

 

When Will I Receive My Order?

 

After your order is out for delivery, how long it takes for you to get your order varies by the shipping company and your distance from İstanbul. Shipping usually takes place within 2-3 business days.

 

 

 

Can I Return or Exchange?

 

Provided that you comply with the return conditions, you can return or change the size of all products sold on our website within 15 days.

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